FAQ
General QuestionsWhat are Fidget Chart Awards plaques?
Fidget Chart Awards creates high-quality, independently verified plaques to commemorate chart and streaming achievements. Whether you’ve landed a Music Week, Billboard, Beatport, iTunes, or streaming milestone, we help immortalise your success with a plaque designed to last a lifetime.
What makes your plaques different?
Our plaques are independently verified to ensure they represent legitimate chart and streaming achievements. We guarantee accuracy and authenticity - we don’t make fake awards.
Who are these plaques for?
Our plaques are for artists, producers, DJs, labels, management teams, and collaborators - anyone who has contributed to a charting track and wants to commemorate the achievement.
How do I order a plaque?
Fill out our contact form with details of your chart position, track name, and artist name.
Our team will be in touch to discuss the details and any customisation requests.
We verify your eligibility and send an invoice.
Once payment is settled, we’ll create a digital proof for your approval.
Once approved, production begins, and your plaque will be shipped or available for collection from Fidget HQ.
Can I customise my plaque?
We’re open to all suggestions! Get in touch via our contact form to discuss customisation options with our lead designer.
How much do plaques cost?
Our standard plaques are £295, but we run promotions from time to time.
What payment methods do you accept?
We accept credit/debit cards, PayPal, and bank transfers. If you need an alternative payment option, get in touch and we’ll do our best to help.
Do you offer payment plans?
We currently require full payment before production, but if you need flexibility, let’s chat!
Where do you ship to?
We ship worldwide! Whether you’re in the UK, the US, Europe, or beyond, we can get your plaque to you.
How much is shipping?
Shipping costs vary depending on location. We’ll confirm the shipping price when we finalise your order.
Is postage insured?
Yes, all shipments are fully insured to protect against damage or loss in transit.
How is my plaque packaged?
Each plaque is carefully wrapped and securely packaged to ensure it arrives in perfect condition.
Will I receive tracking information?
Yes! Once your plaque has been dispatched, we’ll send you a tracking number so you can keep an eye on its journey.
What is the Discovery Service?
For £30, we’ll research all available chart and streaming milestones your music has achieved - some of which you might not even be aware of!
If you go ahead with a plaque order, we’ll deduct this £30 from your plaque price.
What kind of data do you find?
We research Music Week, Billboard, Beatport, iTunes, and streaming charts, compiling a full report of your milestones so you know exactly what you’re eligible for.
How long does it take?
We aim to send your Discovery Service report within 7 business days.
What are the plaques made from and how big are they?
Our plaques are made from quality materials, A2-sized (23.4 x 16.5 inches), framed with glass, and include a 7-inch platinum blank vinyl record in silver. Gold may be available in the near future.
What if my plaque arrives damaged?
We take every precaution to ensure your plaque arrives safely. If it arrives damaged, contact us within 48 hours with photos, and we’ll sort out a replacement.
Can I return or exchange my plaque?
As each plaque is custom-made, we can’t accept returns or exchanges unless there is a fault. However, we’ll work with you during the digital proof stage to make sure everything is perfect before production.
I have another question. How can I contact you?
Fill out our contact form, and we’ll get back to you as soon as possible.